Retail Prescription Adherence
About
Increasing Prescription Adherence In A Non-Intrusive Manner:EchoAlert is a patent pending mobile check-in and alert system which aids retail pharmacies more efficiently manage and interact with their patients when they need it most to everybody's benefit. By ensuring adherence, clients are more likely to achieve the health benefits of their prescription, while pharmacies reap the benefits of increased sales, and goodwill with their clientele.
The system uses mobile phone messaging in a very simple-to-use way to achieve key benefits:
- Prompts patients/ customers to log taking their dosage at the correct time. Patients respond by with a single button message to acknowledge taking dosage.
- Alerts friends, relatives or the pharmacy itself if the trial patient does not engage in the prescribed activity within a pre-determined amount of time after being prompted, so that they may follow up with the patient directly, and 'save' the dose.
- The customer and/or pharmacy sets up a prompting schedule for patients in a given program according to the required dosage schedule.
- The patient is prompted by a text message to a mobile phone to acknowledge taking the dosage at the correct time.
- The patient sends a 1-button message to acknowledge that they have taken the dosage.
- The system logs the time of the patient's activity.
- A friend , relative or the pharmacy will be informed by email, text message, or possibly voice call in real time if the patient does not acknowledge taking their dose within a pre-determined time period following the initial prompt. The appropriate individual can then follow up directly with the trial patient to ensure they keep to the schedule.
- If the patient responds late or misses a response the system can be set to try again or to immediately alert monitors of the issue.
